English
lietuvių kalba
TERMS AND CONDITIONS
1. Conditions
1.1. Seller of goods MB "Bebras LT", code 304782085 (hereinafter - the Seller, "we", "us" or "our"), a company registered in Lithuania at Šermukšnių st. 1-9A, Vilnius.
1.2. MB "Bebras LT" manages the electronic store https://bebrasplay.com (hereinafter - the Store), as well as any other products and services related to the Seller and the Store.
1.3. You can contact us by e-mail by mail at hello@bebrasplay.com or by mail at Šermukšnių g. 1-9A, Vilnius, Lithuania.
1.4. These rules for the purchase and sale of goods (hereinafter the Rules) are a legally binding agreement concluded between you personally (a person at least 18 years old) or on behalf of a legal entity (hereinafter - you) and the Seller regarding your access to the Store and the services provided by it. By using our Services, you agree that you have read, understood and agree to be bound by all of these Terms.
2. General provisions
2.1. These rules for the purchase and sale of goods (hereinafter the Rules) determine the mutual rights, duties and responsibilities of the Seller and the natural or legal person (hereinafter) the Buyer who purchases goods in the online Store, the procedure for the purchase, payment, delivery, return of goods and others related to the purchase of goods - questions related to sales in the Store.
2.2. The rules become a binding document for the parties from the moment the Buyer familiarizes himself with them and agrees with them by ticking the box next to the statement "I agree to the terms and conditions and the privacy policy".
2.3. The buyer is not given the opportunity to buy in the Store if he is not familiar with the Rules and/or does not agree with them.
2.4. The seller has the right to change and/or supplement the Rules at any time. Changes and/or additions to the rules take effect after they are published in the Store.
2.5. If the Buyer continues to use the services provided by the Store after the addition or change of the Rules, it is considered that the Buyer agrees with the new version of the Rules.
2.6. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer forms a basket of goods in the Store, chooses the form of delivery (collection) of the goods, chooses the payment method, confirms that he is familiar with the Rules and pays and orders the goods.
2.7. All contracts concluded between the Buyer and the Seller are stored in the Store.
3. Protection and processing of personal data
3.1. The processing of personal data is described on the Store page Privacy policy.
3.2. 2.2 of the rules. The approval of this legal document carried out in accordance with the procedure set forth in paragraph 2 also means consent to the use of personal data for the purpose set forth in these Rules.
3.3. The buyer confirms that he had the opportunity to familiarize himself with the terms of personal data processing and has the following rights:
3.3.1. get acquainted with your data and demand correction of incorrect, inaccurate personal data;
3.3.2. prohibit the collection and processing of his personal data at any time, except in cases where it is necessary for the fulfillment of the requirements arising from the sales contract or the fulfillment of the Order;
3.3.3. demand correction, destruction of personal data or suspension of personal data processing actions, refuse to have his data processed for direct marketing purposes by sending a notification by e-mail. by email at hello@bebrasplay.com or by submitting it to the address of the Seller's registered office, specified in Clause 1.3. of the Rules.
4. Buyer's rights and obligations
4.1. The buyer has the right to buy goods in the Store in accordance with the procedure established in these Rules and other information sections of the Store.
4.2. The buyer undertakes to accept the ordered goods and to pay the agreed price for them.
4.3. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
4.4. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication indicated on the website.
5. Seller's rights and obligations
5.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the Store.
5.2. If the Buyer tries to harm the stability and security of the Store's work or violates his obligations, the Seller has the right to limit or stop the Buyer's ability to use the Store immediately and without warning.
5.3. The Seller undertakes to respect the Buyer's privacy right to the Buyer's personal information specified in the Store's registration form.
5.4. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the Store without notifying the Buyer in advance.
5.5. The Seller has the right to cancel the order without notifying the Buyer in advance, if the Buyer does not pay for the goods within 2 (two) working days from the moment of submitting the Order.
5.6. The store has the right to refuse the concluded sales contract if the stock of the goods specified in the contract has run out, as well as if the contract was concluded by a person who, according to these Rules, did not have the right to conclude a contract.
6. Ordering goods and payment procedure
6.1. In the store, the Buyer can buy around the clock, 7 days a week.
6.2. The administrators of the store are also employees of Vilnius University, therefore, during the academic summer holidays, the store's working hours are subject to restrictions, which may delay the acceptance of orders and the delivery of goods. Changes in working hours are announced in the Store in a separate message and the way to contact the Store administrator and to complete the purchase of goods is indicated.
6.3. The buyer, who notices an error in the order or wants to cancel the order, must immediately contact e-mail. email hello@bebrasplay.com (at any time).
6.4. The prices of goods in the Store and in the formed order are indicated including all taxes. The store reserves the right to change the prices of goods in case of changes in tax rates. After concluding a distance contract, the price of the goods does not change.
6.5. The buyer pays for the goods in one of the following ways:
6.5.1. "Pay by bank". After choosing this method of payment for goods, payment is made using the payment initiation service of AB SEB bank, which includes various banks in Lithuania, Latvia and Estonia.
6.5.2. "Pay by Card". Payment initiation by bank card.
6.5.3. In order to order and pay for goods by advance payment order, the buyer must contact the Store administration by e-mail. email hello@bebrasplay.com and order goods in this way. The buyer will receive a generated advance payment invoice, according to which the order can be made according to the following details:
Recipient: MB "Bebras LT"
Account: LT797044090106415774
Recipient code: 304782085
Beneficiary bank: "SEB bankas" AB
Payment purpose: specify the order number or advance invoice number.
The method of delivery of goods and payment will also be coordinated when forming an order by e-mail. email hello@bebrasplay.com.
6.6. After choosing the "Pay via bank" payment method, the responsibility for data security lies with AB "SEB bankas", Konstitucijos pr. 24, LT–08105 Vilnius, Lithuania.
6.7. After the buyer submits the order and pays for the selected goods, to the e-mail specified by him a generated invoice is immediately sent to the mail. The seller is not a VAT payer.
7. Terms of order fulfillment, delivery of goods
7.1. The conditions for the delivery of goods will be provided when you enter the delivery address of the goods or choose another method of delivery of the goods. You can familiarize yourself with the applicable delivery conditions on the official websites of the selected carrier.
7.2. The price of the delivery of goods will be indicated and added to the amount of your shopping cart when you enter the address or method of delivery of the goods.
7.3. The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.
7.4. We can deliver the order both to your home and to your workplace. If you want the order to be delivered to the workplace, be sure to specify the name of the workplace. Provide other relevant information about the workplace in the notes to the courier. If you live in an apartment building with a coded stairwell door, be sure to include the stairwell door code in the notes to the courier.
7.5. The goods of one order can be sent to only one address. If you want to ship products to two or more addresses, you will need to place the corresponding quantity of orders.
7.6. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, the Buyer must make sure that someone can do it instead of him and indicate in the notes to the courier the name, surname and telephone number of the person who will collect the goods. In the event that neither the Buyer nor his authorized person can accept the goods upon delivery to the specified address, the Buyer will not have the right to make claims against the Seller regarding the delivery of the goods to the specified delivery address, but to the wrong entity.
7.7. The buyer, who has chosen home or office delivery and received a notification that his order has been prepared and shipped, will receive the goods no later than within 2 (two) working days. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.
7.8. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Seller's control.
7.9. In all cases, if the buyer notices any damage to the package during the delivery, he must indicate the comments in the package delivery document provided by the courier or write a separate document regarding these violations. The Buyer must do this in the presence of a courier (or postal worker). If such actions are not taken, the Seller is released from responsibility towards the Buyer for product damage related to packaging damage, which the Buyer did not note in the delivery document of the courier (or postal worker).
8. Quality of goods
8.1. The details of each product sold in the Store are generally indicated in the product description attached to each product.
8.2. The Seller is not responsible for the fact that the color, shape or other parameters of the goods in the Store may not correspond to the actual size, shape and color of the goods due to the characteristics of the display used by the Buyer.
9. Return and exchange of goods
9.1. Buyers (users) have the right to withdraw from the contract of purchase and sale of goods without giving a reason, by notifying the Seller in writing within 14 days from the moment of delivery or collection of the goods. The cost of returning the product must be borne by the Buyer.
9.2. If the Buyer purchased the product using the services of a courier or post machine, he must return the product to the selected post machine in the city of Vilnius.
9.3. After receiving the returned product and assessing its quality, the Seller returns the money for the product to the buyer within 14 days of receiving the written notice of cancellation of the purchase and sale contract. In the event that the Buyer reduces the value of the goods due to actions that are not necessary to determine the nature, characteristics and performance of the goods, he does not lose the right to refuse the distance contract, but he is liable for such a reduction in the value of the goods - the value of the goods is returned to the Buyer, after deducting the losses incurred due to the decrease in the value of the goods.
9.4. When returning the product, it is necessary to present the invoice that was received together with the shipment, or another document confirming the purchase of the product from the seller, and the order number.
9.5. The buyer is responsible for the packaging of the returned product. If the product is incomplete, the seller does not accept the returned product.
9.6. Important: If you return defective goods (e.g. printing defects), we will pay the shipping costs.
9.7. Check the quality of the parcel delivered to your home with the presence of the courier. If you notice that it has irregularities:
- tell the courier who brought the goods about it;
- mark in the package delivery document that the package has damages and fill out the Package Damages (Inspection) Act together with the courier;
- check the goods inside the packages and, if they are damaged, record the damage in photos. Photos will be required for the return procedure;
- if the package is not damaged, there is no need to check the goods in the presence of the courier. If you accept the package and sign the documents, it is considered that the package has been delivered in good order.
10. Liability of the parties
10.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
10.2. The registered Buyer is responsible for transferring his login data to third parties. If the services provided by the Store are used by a third person who has connected to the Store using the Buyer's login data, the Seller considers this person to be the Buyer.
10.3. The Seller is released from any responsibility in cases where losses arise because the Buyer, disregarding the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
10.4. If the Seller's Store contains links to e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.
10.5. In the event of damage, the guilty Party compensates the other Party for direct losses.
10.6. The seller is not responsible for the content of the publications (e.g. proofreading, editing, translation errors and quality of the content), the responsibility for which rests exclusively with the authors of the publications indicated in the technical details of each publication.
11. Information and marketing
11.1. The Seller sends all messages by means of communication specified in the Buyer's registration form.
11.2. The buyer sends all messages and questions to the phone and e-mail specified on the Store page. postal address.
11.3. The Seller is not responsible if the Buyer does not receive informational or other messages sent due to electronic network failures.
11.4. Additional discounts are not applied to products with a discount, unless the Seller has indicated otherwise.
12. Intellectual Property
12.1. The intellectual and visual content of all goods sold in the Store belong to the authors indicated in the technical description of the goods and on the product packaging, represented by MB "Bebras LT" company.
12.2. The trademark "Bebras" is protected by the Intellectual Property Office of the European Union, registration certificate No. 017936914, Registered on 12/19/2018.
12.3. Any actions with intellectual property in its reproduction and distribution (including distribution on computer networks and the Internet) without an agreement with the holder of intellectual property rights (without a license) or in violation of its provisions are prohibited.
13. Final provisions
All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If it is not possible to reach an agreement through negotiations, disputes are resolved according to the procedure established by the legal acts of the Republic of Lithuania. You can submit a request/complaint about a product or service purchased in our online store to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, e-mail: tarnyba@vvtat.lt, phone: +37052626751, fax: +37052791466, on the website www.vvtat .lt (also for territorial units of the State Consumer Rights Protection Service in counties) - or fill out the application form on the EGS platform http://ec.europa.eu/odr/.
